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A pre / post paid billing solution for Hosted Call Centre (HIPCC) service providers. The system can extract CDRs from any CTI server available and in variable formats (CSV, ASN, etc) and mediate, rate, bill and generate the invoice for the customer. Processing speeds can be tweaked up to 100CDRs/sec. Highly available and scalable architecture

Features –
 
 

• Retrieve CDRs from multiple sources simultaneously
• Distinct Rate-plan admin and System admin modules
• Configurable rate-plans lead to very flexible subscription models for customer
• Usage of embedded database for caching gives massive performance improvement
• XML-based communication

Benefits –
 
 

• It’s a business enabler for telcos to provide HIPCC services which is a new revenue stream for them
• Flexible usage plans leads to better business
• Provides a new service vertical to the telco

• High availability of data due to cluster databases
• Gives telcos CTI platform / vendor independence

For details about the SmartBilling, please download the Whitepaper.

Screenshots-

Customer Admin
Rate plan

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